Your Sunday back. Laundry sorted.

You are not bad at laundry. Your flat is the problem.

A tiny kitchen, no dryer, a shared basement machine that is always broken or taken, and a 60-hour week. So Sunday goes on a three-hour launderette queue or damp airers on every radiator. Apps promise relief, then send a faceless courier with a vague window and a missing shirt. Hand laundry to one reliable person at a flat per-kilo price below dry-cleaner rates, and it stops being a chore at all.

How your laundry gets from your door to your drawer

1. Text or book your slot Message us on WhatsApp or use the booking form. You get a confirmed 2-hour collection window, from your door or your building concierge.
2. Your partner collects and weighs The same named local partner picks up your FreshFold bag. It is weighed and photographed at intake, so nothing goes missing and the price is clear.
3. Washed your way Your saved preferences are followed every time: fragrance-free, cold wash, no tumble dry on delicates. Washed, dried and folded by a vetted partner launderette.
4. Back at your door within 48 hours The same partner returns your folded bag. Quality is checked from photos and your feedback, and you can text a real person at any point.

Why FreshFold

Win back 3 to 5 hours a week

No launderette queue, no broken basement machine, no airers in the lounge. The time you reclaim is yours, at a flat per-kilo rate that undercuts dry-cleaner prices for everyday wash.

Same partner, same bag, every week

A named local partner collects and returns your laundry, so there are fewer lost or mixed-up items than with faceless app couriers, and you can text a real person.

Washed the way you like it

Fragrance-free, cold wash, no tumble dry on delicates. Your preferences are saved to your profile and followed on every order, so you never repeat yourself.

Services

• Starter Bag (one-off) Quoted per job One collection of up to 6kg of wash, dry and fold, returned within 48 hours. Good for trying the service.
• Host Linen Service Quoted per job Per-turnover linen and towel wash for short-let hosts, with 24-hour return, bagged by set (king bed, double bed, towel set).
• Weekly Subscription Quoted per job Weekly collection of up to 8kg, wash-dry-fold, 48-hour turnaround, saved preferences, priority slots, with free collection and delivery.

Built for flats with no room for a washing machine

FreshFold is for you if you rent in Zone 1 or 2, work long weeks and would rather spend Sunday anywhere but a basement. It also suits short-let hosts who need sheets and towels back before the next check-in.

• Renters in Canary Wharf and Southbank
• Marylebone and Pimlico flat-dwellers
• Shoreditch and Kings Cross new-builds
• Couples with no tumble dryer
• Airbnb hosts turning over in 24 hours

Tell us your building and the days that suit. We will confirm a 2-hour collection window by text.

Check availability

No app to download. Reply on WhatsApp anytime.

Frequently asked questions

Which buildings and postcodes do you cover?

We run a tight patch of Central London: Canary Wharf, Shoreditch, Marylebone, Pimlico, Kings Cross and Southbank. Text us your building or postcode and we will confirm whether we cover it and which collection windows suit you. We can also collect from your concierge if you are out.

How does pricing work, and what happens above 6kg or 8kg?

Pricing is per kilo. Your bag is weighed at intake, so you only pay for what you send. A Starter Bag covers up to 6kg and the Weekly Subscription up to 8kg. If a bag goes over, we text you the extra weight and cost before anything is charged. Collection and delivery are free on the weekly plan.

How do you stop items getting lost or mixed up?

Your bag is weighed and photographed at intake, and again before it comes back. The same named partner handles your bag every week, not a rotating cast of couriers. If something looks wrong, you text a real person who can check the photos.

Can you handle delicates and fragrance sensitivities?

Yes. Tell us once and we save it to your profile: fragrance-free, cold wash, no tumble dry on delicates. It is followed on every order. For items that need proper dry cleaning, such as tailored jackets, we will tell you rather than risk them.

How does the Host Linen Service work, and is there a minimum?

Linen is bagged by set (king bed, double bed, towel set) and returned within 24 hours so you can turn a booking around fast. Pricing is per bedroom turnover, with a minimum of 8 turnovers a month. Text us your booking pattern and we will confirm it fits.

Get in touch

Pop in your postcode or building name and we will check we cover you. First bag free up to 6kg for early residents who give us honest feedback.

Send an enquiry

No app to download. Reply on WhatsApp anytime.